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How to read your transactions report

See your orders, sales, refunds and projected payout for any period, and export a spreadsheet for your bookkeeper.

Prefer to read? The same steps are below.

The Transactions report shows the money from your online orders for any period. It helps you see where every dollar goes and gives your bookkeeper what they need.

Steps

  1. Go to Reports, then Transactions.
  2. Choose a period: today, the last seven or thirty days, this month, last month, or your own dates.
  3. At the top, read how many orders you had, your sales before tax and fees, and any refunds.
  4. Find Projected payout. This is what should reach your bank. Tap How is this calculated to see the formula.
  5. Open Fees, tax & other details. It shows the tax you collected, delivery fees and tips, our flat fee per order, Stripe's card fee, and the courier cost.
  6. If you have more than one location, see each store's share.
  7. Scroll down for every order, with its status and whether it has been paid out.
  8. Press Export CSV to download a spreadsheet.

Good to know

  • Money that Stripe has already paid out is marked Finalized. The rest is an estimate until Stripe pays out.
  • Stripe's card fee is charged to your own Stripe account. Our fee is a flat amount per order. See Pricing.
  • Only the owner and managers can see this report.
  • It covers your online orders. To follow deposits into your bank, see how you get paid.
  • For monthly sales tax totals, see use your monthly statement.

Can't find what you need?

Store owners can message us from Contact Support in the portal. Not with us yet? Ask us anything.