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How to set up a loyalty program

Let customers earn points on every order and spend them with you, with a welcome bonus for new customers.

Prefer to read? The same steps are below.

Customers earn points on every delivered or picked-up order. Points give them a reason to order from you again.

Steps

  1. Open Customers, then Loyalty.
  2. Turn on Enable loyalty program.
  3. Set Points per dollar spent, which is how many points a customer earns for each dollar.
  4. Set the Point value, which is what each point is worth when a customer spends it.
  5. Add Welcome bonus points for new customers, if you'd like to.
  6. Check the preview. It shows exactly what customers get.
  7. Press Save Settings.

Good to know

  • The preview shows what 100 points is worth, so you can see the effect of your numbers before you save.
  • You fund the points customers spend, so choose values that suit your margins.
  • Turn the program off any time with the same switch.

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