Stuck, or missing a feature? Tell us from inside your portal. Every message becomes a ticket our team can see, so nothing gets lost.
Steps
- Open Support, then Contact Support.
- On the New Request tab, add your name and phone number.
- Pick a request type: General Inquiry, Technical Issue, Billing, Order Issue or Other.
- Describe what you need. Say what you were doing and what you expected.
- Press Submit Request.
- To follow up, open the My Tickets tab. Tap a ticket to see your message and our replies.
- To suggest an idea, open Support, then Feature Requests. Give it a title and a category, and say how it would help.
- Press Submit Idea. Then use the My Submissions tab to see where each idea stands.
Good to know
- Add your email so we can reply there. Every reply is also saved in My Tickets.
- Check the ? help button on the page you are working on first. Your answer may already be there.
- You can also browse the other help articles.
- If you cannot sign in, use our contact page.
- Ideas are reviewed, and you can follow their status.