Launch your store is a checklist inside the Merchant Portal. It lists everything you need before you can take orders and checks each step for you, so you never have to guess what is missing.
Before you start
Have your business details and your business documents handy. You will also need a few minutes to connect Stripe, which is how card payments reach you.
Steps
- Sign in to the Merchant Portal and open Launch your store in the menu.
- Read down the checklist. A green tick means that step is done.
- Open any step that is not green. It tells you what is still missing.
- Fill in your business details and your store location.
- Choose delivery, pickup or both.
- Add your menu or products, and pick your plan.
- Use the Stripe card on the page to connect Stripe. It takes about five minutes on Stripe's own site, and payments then go straight into your own account.
- If the checklist asks for business documents, upload them.
- When every required step is green, press Submit my store to go live. Our team reviews your store and switches it on.
Good to know
- The button stays locked until all required steps are done. It reads Finish the required steps to go live until then.
- Sales tax is part of the checklist for stores in places where we collect it.
- The same page has a card for connecting your own web address. This is optional. See How to use your own web address.
- The Launch your store menu item is only shown while your store is waiting to go live.
- Stuck on a step? See How to contact support.