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How to see your plan and fees

Find your plan, your add-ons and your invoices in the Merchant Portal, and add or remove an add-on when you need to.

Billing shows your plan and what you pay us. Add-ons let you add one extra tool without changing your whole plan. For our current prices, see the Pricing page.

Steps

  1. Open Settings, then Billing & Plan. Your plan and any add-ons on it are listed.
  2. Scroll to Invoices & receipts to find every invoice. If you pay by card, they double as your receipts.
  3. For your monthly tax statements, open Reports, then Monthly Statement.
  4. To see what else you can add, press Manage add-ons on the Billing page, or open Integrations, then Add-ons.
  5. Each add-on card says what it does and shows its status. Press Add. Before anything happens, you see the price and what it does to your bill.
  6. Confirm, and it switches on straight away.
  7. To stop, press Remove on that card.

Good to know

  • The platform fee is a small flat amount per order, not a cut of your sales. See Pricing for the details.
  • An add-on is billed on your usual invoice, and you pay only for what is left of the month.
  • Removing an add-on stops it working right away, and the unused time is credited.
  • Some add-ons are already in your plan, or were included by our team. The card says so.
  • Billing and Add-ons are for the store owner, so your staff may not see them.
  • See How you get paid for how sales reach your bank.

Can't find what you need?

Store owners can message us from Contact Support in the portal. Not with us yet? Ask us anything.